Deposit & Withdrawals
At Thechart institution we call ourselves a boutique FX shop for a reason. We take the support of our customers very seriously and by doing so have earned the trust of hundreds of white labels and thousands of IBs.
Stay in Control of Your Funds
Being able to quickly replenish your account using multiple deposit options can be critical during the fast market moves. At Thechart institution we believe that it is crucial you can manage your funds effectively with minimal transaction costs.
Deposit / Withdrawal Methods
Additionally, we provide Instant Internal Transfer options to clients who hold multiple accounts. It can be done with just a few clicks from inside the Client Portal. Please note, this function only works during market open hours, so always refer to your Client Portal for more details.
Some options are only available to residents of certain countries. For added security, we are constantly adding new deposit channels as well as doing maintenance checks on the existing ones. Please refer to your Client Portal for up to date information on each channel and operating hours as they may change. Also note that, when you request a withdrawal from your Client Portal, the withdrawal will be in the base currency of your trading account.
| Bank Wire | Currencies | Processing Time | Commission | Minimum amount |
|---|---|---|---|---|
| Deposit | USD, EUR, GBP | 2-5 Business Days | None | Contact Account Executive for details |
| Withdrawal | USD, EUR, GBP | 2-5 Business Days | None | Contact Account Executive for details |
| Crytos | Currencies | Processing Time | Commission | Minimum amount |
|---|---|---|---|---|
| Deposit | BTC, ETH , BCH | 1 Working Day | 1% | 500 USD equivalent |
| Withdrawal | BTC, ETH , BCH | 1 Working Day | 1% | 100 USD equivalent |
| Stable Cryptos | Currencies | Processing Time | Commission | Minimum amount |
|---|---|---|---|---|
| Deposit | USDT (Tether) | Instant | None | 500 USD equivalent |
| Withdrawal | USDT (Tether) | Instant | None | 100 USD equivalent |
| Union Pay | Currencies | Processing Time | Commission | Minimum amount |
|---|---|---|---|---|
| Deposit | RMB | Instant | None | 500 USD equivalent |
| Withdrawal | RMB | 1-5 Business Days** | None | 100 USD equivalent |
*There is a $25 fee for withdrawals if you do more than 4 withdrawals per calendar month.
**Processing times can vary by channel and are often updated, please refer to Client Portal for up to date information or contact your Account Executive or one of our helpful Customer Service reps.
IMPORTANT: Thechart institution does NOT accept any funds from 3rd parties. It’s also important to note that, should we become aware that you’re purposely abusing our payment methods, we reserve the right to close your account and also charge you all applicable transfer and refund fees incurred on our side.
